Policy

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

We do not sell, trade, or rent users personal identification information to others.

Returns
Due to the handmade nature of our products, we are not able to accept returns.

Shipping
We offer international door to door shipping on all our products. Shipping lead-times will vary depending on the location and product. International shipping costs must be determined by quote, please allow 2-3 Business days for us to get back to you with a quote. If you require faster shipping on any of the products listed on our E-commerce site…

From The 1st January 2021 All Deliveries Outside The Uk May Incur Customs Duty and Local Handling Charges Payable On Delivery. These Charges Are Payable By The Customer And Vary By The Country. These Additional Local Import Charges Are Levied By The Government In The Country Of Import And Not Included In The Delivery Charges Shown On Our Website. Goods Cannot Be Rejected On Import And Refunded/Returned Due To These Charges.

Please note that while we always aim to deliver your product within the indicated dates, we cannot be held responsible for delays to any deliveries. Reasons for delay may be due to payment authorisation, stock availability or international customs clearance.

Damage
We advise that you check your delivery as soon as it is received. If there is a problem with your order please contact us within two days of receipt so that we can resolve the issue for you promptly.

Interior design & interior architecture services
For interior design and interior architecture services, please email hello@tolaojuolape.com

Intellectual property

The entire content of the website is protected by intellectual property rights, including copyright and trademarks